The other day, I read a post that was supposed to be funny on a nurse group over on Facebook. There was a cartoon of a patient being impatient about how long they had to wait – they had animals to feed! Having grown up in a rural area, and having farmers in my family, …
We like to think of ourselves as good listeners, but it’s important to take a closer look at our listening skills. Listening is a key component of assessment. We need to discover the patient’s history, their chief complaints, and their observations and reports about their symptoms. There are a number of types of listening, and …
A couple of years ago, our organization was going through a Medicare audit and I was tasked with coordinating the effort to copy charts, write supporting letters, and get everything sent on deadline. It was stressful to say the least, and I was getting frustrated feeling that some of the managers were not taking this …
When I was a new hospice nurse, I attended a care planning meeting at a Long Term Care Facility. The facility staff reported that they wanted to increase our patient’s anti-anxiety medication because she was being disruptive. She would flail her arms, hum and vocalize loudly, and was resistant to personal care. I felt myself …
The step-by-step process for teaching compassion, and putting compassion at the center of care, is called C.A.R.E.Ô The acronym stands for Connect, Assess, Respond, and Evaluate and End. We will be applying each of the steps to ourselves, our staff, and our patients and their families. This is crucial for the method to work. The …
The step-by-step process for teaching compassion, and putting compassion at the center of care, is called C.A.R.E.Ô The acronym stands for Connect, Assess, Respond, and Evaluate and End. We will be applying each of the steps to ourselves, our staff, and our patients and their families. This is crucial for the method to work. The …
The step-by-step process for teaching compassion, and putting compassion at the center of care, is called C.A.R.E. The acronym stands for Connection, Assess, Respond (instead of react), and Evaluate and End. We will be applying each of the steps to ourselves, our staff, and our patients and their families. This is crucial for the method …
The step-by-step process for teaching compassion, and putting compassion at the center of care, is called C.A.R.E. The acronym stands for Connect, Assess, Respond, and Evaluate and End. We will be applying each of the steps to ourselves, our staff, and our patients and their families. This is crucial for the method to work. “You …
Imagine if… we knew what matters to our patients so we could develop plans of care that they will actually comply with and will work for them. When they know that we listen to them, treat them with respect and dignity, and care about their limitations and support need, we will build the trust and …
Imagine if… you saw the lightbulb moment when your staff understood what an individualized care plan can do for patient care. When they know you are listening to what matters to them, they will, in turn, listen to what matters to their patients. They can learn a step-by-step process to do just that – and …